1. Information we collect

We collect information you provide directly (for example, when you register, post an ad, contact support or apply for financing), information from third party accounts when you connect them (Google, Apple, Meta, Truecaller), and technical or usage information that is generated automatically when you use our Service (for example, IP address, device identifiers, cookies and analytics data).

Examples

• Contact details: name, email address, phone number and address
• Account details: profile photo, listing information and settings
• Verification data: identity documents or business registration
• Transaction data: payment and order information (processed by our payment partners)
• Device & usage data: IP address, device model, advertising IDs, browser and interaction logs

2. How we use your information

We use personal data to operate and improve the Service, to secure and verify accounts, to provide customer support, to personalise content and recommendations, to process payments, and to send you important service messages or marketing where you have consented.

3. Identity verification and automated checks

For certain activities (such as posting in restricted categories, participating in auctions, or account recovery) we may ask for identity documents. We may use automated tools, including AI-backed services, to check document authenticity. If an automated check flags an issue you may request a manual review by contacting support.

4. Legal basis and sharing

We process personal data based on legitimate interests (e.g., security, fraud prevention, and product improvement), performance of a contract, consent (where required), or to comply with legal obligations. We share information with trusted service providers (hosting, analytics, payments, identity verification), with regulators or law enforcement when required by law, and with partners when you opt into additional services (for example, financing partners).

5. Cookies and advertising

We use cookies and similar technologies to operate the Service, to remember preferences, and to provide personalised advertising. You can control cookie settings through your browser or device and opt out of some targeted advertising using industry opt‑out tools.

6. Your rights and controls

Depending on your country, you may have rights to access, correct, delete or restrict processing of your personal data, and to withdraw consent. To exercise these rights, contact us atsupport@carsabeg.ng.

7. Data retention and transfers

We keep data as long as necessary to provide the Service, comply with legal obligations, resolve disputes and enforce agreements. Your data may be transferred and processed in countries outside your own; where required, we apply appropriate safeguards.

8. Children

Our Service is not intended for children under 16. If you believe a child under 16 has provided us information, contact us and we will take steps to remove it where appropriate.

9. Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the Service or other reasonable means. Continued use of the Service after changes indicates your acceptance of the updated policy.

10. Contact us

For questions or requests related to privacy, email us atprivacy@carsabeg.ngor contact support at support@carsabeg.ng.