Email support@carsabeg.ng or use the Contact page for quick help. We aim to respond within 48 hours.

Ads limit is the maximum number of active listings a user can have in a given category or account tier — limits prevent spam and reduce duplicates.

Create an account, tap ‘Post ad’, choose a category, add clear photos and details, and publish. Consider a Boost plan for extra visibility.

Search or filter listings, contact the seller through the chat or phone, inspect the item and complete payment using secure payment partners or agreed methods.

Use the Contact form or email support@carsabeg.ng with details and evidence; we investigate and may remove listings or suspend users.

Paid features like Boost and Top Ads that increase a listing’s exposure to more buyers for a limited time.

A marketplace is a platform where people list items or services and connect directly with buyers — Cars Abeg is such a marketplace for vehicles and related services.

We are an online marketplace and do not operate retail stores. Some sellers may represent physical outlets; check the listing details for location info.

Delivery depends on the seller. Some sellers or third-party providers offer delivery — this will be listed in the ad or arranged directly with the seller.

Yes — use the unsubscribe link at the bottom of any marketing email or update your preferences in your account settings.

Check your account settings and connected social accounts. Disable and re-enable sharing or reconnect the social account in Settings to refresh tokens.

New ads may be moderated or placed in the queue; check your account for moderation notices, or it may be in a different category — try searching your account’s active ads.

Use clear photos, precise titles, accurate pricing, and detailed descriptions; respond quickly to messages and consider a Boost package to increase visibility.

Verified ID confirms identity using approved documents. Upload an ID in your profile and follow verification steps; once checked, you receive the badge.

Use good lighting, hold your ID next to your face, keep the camera steady, and follow on-screen instructions; avoid glare and cropped images.

Your ad is submitted for posting; depending on category it may enter moderation. After approval it becomes visible to buyers in search and category pages.

Follow category rules, avoid prohibited items, and provide accurate, non-misleading information. Ads that violate rules may be removed.

Use a descriptive title, fair price, clear photos, and a concise description that highlights key features and contact methods.

We prohibit illegal items, counterfeit goods, and other restricted content. Check the platform rules for the full list.

From your account you can edit, pause, or delete listings and view performance metrics if you use paid promotions.

Declines usually happen because of missing info, prohibited content, poor photo quality, or policy violations. Check the moderation note and fix the issues before re-posting.

Yes — each listing has share options; make sure social sharing settings are enabled and that your post follows their rules.

Duration depends on category and whether you renew or use paid visibility — check the listing details or your account options.

Zero-priority typically means the ad did not meet promo requirements. Ensure your ad follows category rules, is unique, and includes required fields and quality images.

Duplicate content or multiple similar ads can reduce promo effectiveness — merge or remove duplicates and publish one well-detailed listing.

Automatic sharing posts your ad to linked social channels based on your account settings; enable or disable this in your profile under Sharing settings.

Common reasons include policy violations, low-quality images, unclear titles, disallowed items, or incorrect category selection.

Edit your title to remove duplicates and keep it concise so buyers can quickly see what you offer.

Include the make, model and key features in the title to make the ad findable and clear.

Don’t include phone numbers or emails in the title — use the contact fields instead to keep metadata clean.

Choose the most relevant category suggested by the platform to reach the right audience for your item.

Research similar listings and set a competitive price; extremely high or low prices often reduce buyer interest.

Keep the description factual, list features, and avoid unrelated or promotional language.

Screenshots often lower trust—use original photos showing the actual item from multiple angles.

Post images that clearly show only the item you are selling to avoid confusion.

Avoid watermarked images as they may indicate reused or low-quality content.

Use your own photos; stock or downloaded images reduce buyer trust.

Only include images that help a buyer understand the item’s condition and features.

Avoid adding phone numbers or contact details on images—use the contact fields.

Don’t put prices on photos, keep pricing in the price field for clarity and search accuracy.

Use clear, well-lit photos; low-quality images discourage buyers.

Repeat images across different listings reduce credibility — prefer unique photos per ad.

Logos can be misleading — show the item itself rather than branding overlays.

Text overlays or inscriptions distract from the item description and may be removed by moderation.

Nudity is prohibited; ensure all images follow community guidelines.

If you add video, ensure it shows the same item and features listed in the ad.

Always provide accurate mileage to avoid disputes and build trust with buyers.

Set the correct color to avoid customer surprises and reduce returns.

Remove duplicates or merge details into a single comprehensive listing.

If an item is prohibited, it will be rejected; check policy for details and alternatives.

Pro Sales is a campaign-based promotion that lets sellers bid or set budgets to increase ad visibility and attract buyers.

A bid is the amount you allocate or offer to promote your listing within the Pro Sales auction or placement mechanism.

Eligibility depends on category and ad quality; follow the Pro Sales rules and ensure your ad meets quality and category requirements.

In the promotions or Pro Sales section of your account, create a campaign, pick target ads, set budget and duration, and start the campaign.

You can typically see impressions, clicks, CTR, and budget consumption to evaluate campaign performance.

Campaign durations vary by purchase; select the duration when creating the campaign and renew as needed.

Boost Packages are fixed visibility features while Pro Sales is campaign/bid-driven and can be more targeted and performance-based.

Yes, Pro Sales can be used independently if you meet eligibility and campaign requirements.

Pro Sales placements show in promoted sections and targeted feeds, depending on campaign settings and bids.

Use it when you want targeted, budget-driven promotion for specific ads or time-sensitive campaigns.

Start small and monitor performance; increase budget when you see positive ROI and stable engagement.

Improve headlines, add better photos, write a focused description, and select precise categories to increase CTR.

Types include Boost Plans, Top Ads, and package credits — each offers different visibility and duration options.

Purchase from the Premium Services page or during listing creation and complete payment using supported payment methods.

Payment timing is agreed with the seller; we recommend using secure methods and avoiding prepayment without verification.

Meet sellers in public places, verify documents, use secure payment options, and be wary of unusually low prices and pressure to pay off-platform.

Use verified sellers, review feedback, ask for inspection reports, and use third-party escrow or official payment partners when possible.

Feedback is public ratings or comments left by buyers/sellers and helps others judge trustworthiness and service quality.

After a completed transaction, use the feedback option in the order or profile to leave a rating and comments.

We moderate feedback for abuse or illegal content; policies apply to remove or edit inappropriate entries.

You can reply publicly or contact support for disputes or clarifications.

Depending on policy, you may be able to edit feedback within a limited window — check the feedback guidelines.

Respond politely, offer a resolution, and contact support if you believe the feedback is unfair.

Appeals are for disputing feedback that violates rules; provide evidence and we will review it.

Browse the Jobs section, use filters, set alerts, and apply to listings with a tailored CV and cover note.

Use targeted job postings, clear role descriptions, and respond promptly to applicants to increase response rates.

Cars Abeg offers inspections, auction exposure, and assistance with paperwork for a streamlined selling experience.

Auctions allow dealers and buyers to place bids within a timeframe; winner pays and collects the vehicle per auction rules.

Bring ID, service records and clean the vehicle; be ready to allow inspection of key components.

Present accurate details, provide good photos, be realistic about pricing, and consider inspection or minor fixes before sale.

We treat personal information with care according to our Privacy Policy and only share it with authorised partners when necessary.

Inspection centre locations are listed on the Cars Abeg service pages; check the Cars Abeg section for details.

Contact the inspection provider and our support team so we can help review and address the issue.

Use the Book Now option on the listing or inspection section, select a slot and confirm your booking.

Appointments ensure timely service; walk-ins might be accepted but availability is not guaranteed.

Bring a valid ID, vehicle documents, and any service history relevant to the vehicle.